Customer Support

Specialized Customer Support

GESTOR's Customer Service professionals
they make up an interdisciplinary and expert team, with
testable service levels and assurance of
quality in answers, corrections and improvements.
We provide support with high added value in services
and quality levels — SLA (Service Level Agreement).

We Provide Personalized Support to Our Customers

Account Management

Follow-up
personalised

Timely identification
Of needs

Agile management of
Customer Support

Support Service

Advice on the Use of
MANAGER Solutions

Development of new
Functionalities

Incident Care

Automated Ticket Management Service for
Customer Support

With the objective of delivering a support service with greater agility and efficiency to our customers,
we provide you with the Freshdesk self-service platform

Registration of consultation tickets,
new incidents and requirements.

Checking the status of your
Customer Service tickets.